WD777 Privacy Policy — How We Protect Your Data

1. Overview

WD777 takes the privacy of its players seriously. When you create an account, make a deposit in PKR, place a bet on Cricket or PSL, play at the Live Casino or contact our support team, you share certain personal information with us. This policy sets out clearly how that information is handled from the moment it is collected to the point where it is no longer needed and is deleted from our systems.

This policy applies to all players who access WD777, including those using the WD777 mobile app, the desktop platform and any other access method. By creating an account, you confirm that you have read this policy and agree to your data being processed as described here. If you do not agree, you should not create an account or continue using the platform.

WD777 is the data controller for all personal data processed in connection with your use of the platform. The contact details for privacy-related queries are provided at the end of this policy.

2. Data We Collect

WD777 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment processors when you make a deposit or request a withdrawal. The categories of data we collect are as follows:

Registration & Identity Data

• Full name as it appears on your CNIC (Computerised National Identity Card).
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Mobile number and email address.
• City and province of residence.
• CNIC number — collected during identity verification before withdrawal processing.

Account & Activity Data

• Login history including timestamps and IP addresses.
• Betting and gaming history — sports bets, casino sessions, slot plays, Bingo participation.
• Bonus and promotion usage history.
• VIP tier status and progression data.
• Communication records — messages sent to and from WD777 support.

Technical & Device Data

• Device type, operating system and browser version.
• IP address and approximate location based on IP.
• Session duration, pages visited and features used within the platform.
• App version (if using the WD777 mobile app on Android).

Data Category	Why It Is Collected	Retention Period
Registration details	Account creation and identity verification	Duration of account + 5 years
CNIC & verification docs	Age and identity verification for withdrawal	Duration of account + 5 years
Transaction records	Payment processing and fraud prevention	7 years
Betting & gaming history	Account management and dispute resolution	Duration of account + 3 years
Device & technical data	Security monitoring and platform improvement	13 months rolling
Support communications	Customer service and complaint records	3 years from last contact

3. How We Use Your Data

WD777 uses your personal data only for legitimate purposes connected to operating the platform and providing services to you as a registered player. We do not use your data for purposes unrelated to your WD777 account. The specific purposes for which your data is used are:

• Account management: creating and maintaining your WD777 account, managing your login credentials and keeping your account details up to date.
• Identity verification: confirming your age and identity before processing withdrawals, particularly for first-time withdrawal requests or requests above certain thresholds.
• Payment processing: facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Fraud prevention: monitoring account activity to detect and prevent bonus abuse, duplicate accounts, suspicious transactions and other activity that may indicate fraud or misuse of the platform.
• Platform operation: providing Sports Betting, Live Casino, Slots, Bingo and VIP features, processing bets and settling winnings correctly.
• Customer support: responding to your queries, resolving disputes and handling complaints related to your WD777 account.
• Responsible gaming: monitoring for signs of problem gambling and operating deposit limits, self-exclusion and cooling-off tools in accordance with responsible gaming commitments.
• Communications: sending account notifications, important policy updates and — where you have opted in — promotional emails about bonuses and offers relevant to your account.

WD777 does not use your personal data to build profiles for sale to advertisers, and we do not share your gaming history or financial information with data brokers.

4. Payment Data & PKR Transactions

All transactions on WD777 are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer and supported debit or credit cards and mobile wallets. When you make a deposit or request a withdrawal, your payment details are passed to the relevant payment processor to complete the transaction.

WD777 does not store your full JazzCash or Easypaisa account credentials, full card numbers, or bank account details on our own servers. Payment data is handled by the payment processor directly, with WD777 receiving only a transaction reference and confirmation of the transaction status.

• WD777 records the amount, date, method and status of each transaction for account management and fraud prevention purposes.
• Transaction records are retained for a minimum of 7 years to meet financial record-keeping requirements.
• If a transaction is disputed, WD777 will access the relevant transaction records to investigate and respond to the dispute.
• Payment processors used by WD777 operate under their own privacy policies — for example, JazzCash and Easypaisa handle your mobile wallet credentials under their respective terms.

5. Data Sharing

WD777 does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Processors

When you make a deposit or withdrawal, your name, contact number and transaction amount are shared with the relevant payment processor — such as JazzCash, Easypaisa or your bank — to complete the PKR transaction. These processors operate under their own privacy frameworks.

Identity Verification Partners

Where WD777 uses a third-party service to assist with CNIC verification or document checks, the minimum necessary data is shared with that provider solely for the purpose of completing the verification. Verification providers are contractually required to handle your data securely and to delete it once the verification is complete.

Fraud Prevention & Security

WD777 may share account activity data with fraud detection services or industry-wide responsible gaming databases where there is a genuine security concern or where a player has been identified as self-excluded. This is done to protect both players and the integrity of the platform.

Legal Requirements

If WD777 is required by a valid legal process to disclose certain data — for example in response to a formal request from a law enforcement body — we will disclose only the data specifically required and will inform the affected player where legally permitted to do so.

• WD777 does not share your data with other gambling operators for marketing purposes.
• WD777 does not share your data with social media platforms or advertising networks without your consent.
• Any third party receiving your data from WD777 is contractually required to keep it confidential and use it only for the stated purpose.

6. Cookies & Tracking

WD777 uses cookies and similar tracking technologies on the platform to keep your session active, remember your preferences and understand how players use different areas of the site. Cookies are small text files stored on your device by your browser when you visit a website.

Types of Cookies Used

• Essential cookies: Required for the platform to function. These maintain your login session so you do not get logged out while navigating between pages. Essential cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences — for example your preferred language, display settings, or recently viewed sports markets — so you do not have to reset them every visit.
• Analytics cookies: Help WD777 understand which features are most used, which pages load slowly and where players encounter issues. Data collected via analytics cookies is aggregated and not linked to individual player identities for reporting purposes.
• Security cookies: Help WD777 detect unusual login patterns, multiple account attempts from the same device, and other activity that may indicate fraud or account compromise.

You can control cookies through your browser settings. Disabling all cookies may prevent certain parts of the WD777 platform from working correctly, particularly features that require an active login session. For the WD777 mobile app, session management uses device-based tokens rather than browser cookies.

7. Data Retention

WD777 keeps your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, financial and dispute-resolution obligations. The retention periods for each category of data are shown in the table in Section 2. In general:

• Account and identity data is retained for the duration of your account plus five years after closure.
• Financial transaction records are kept for a minimum of seven years.
• Betting and gaming history is retained for three years after account closure.
• Technical and device data is retained on a rolling 13-month basis.
• Support communications are retained for three years from the date of the last message.

When data is no longer required under these retention periods, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, WD777 will process the closure and begin the deletion process for data that is no longer required, while retaining records that are subject to legal or financial retention obligations.

8. Data Security

WD777 applies technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. The measures in place include:

• SSL/TLS encryption on all pages and connections where personal or payment data is transmitted.
• Encrypted storage of passwords — WD777 never stores your password in plain text.
• Access controls that limit which WD777 staff can view player account data, based on their specific job function.
• Automated fraud and anomaly detection that flags unusual login activity and suspicious transaction patterns.
• Regular security reviews of the platform infrastructure.

While WD777 takes data security seriously and maintains robust technical measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, WD777 will notify affected players as promptly as possible with details of what occurred and what steps are being taken.

You also play a role in keeping your account secure. Use a strong, unique password for your WD777 account, do not share your login credentials with anyone, and contact WD777 support immediately if you believe your account has been accessed without your permission.

9. Your Rights Over Your Data

As a registered WD777 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting WD777 support through the details provided on the FAQ page.

WD777 will respond to all data rights requests within a reasonable period. Some requests — particularly deletion requests — may take longer where data is subject to financial or legal retention requirements. We will keep you informed of progress.

10. Minors & Age Protection

WD777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. As part of the registration process, players are required to confirm that they are 18 years of age or older, and identity verification may be triggered at any point to confirm this.

If WD777 discovers or has reasonable grounds to believe that a player is under 18, the account will be suspended immediately, all pending transactions will be halted, and any funds will be handled in accordance with our Terms and Conditions. If you believe a minor has created an account on WD777, please contact support immediately so we can investigate and take appropriate action.

11. Policy Updates

WD777 may update this Privacy Policy from time to time to reflect changes to the platform, new payment methods, updated security practices or changes to data handling procedures. The date of the most recent update is shown at the top of this page.

When material changes are made to this policy, WD777 will make reasonable efforts to notify registered players via the email address on their account or through an in-platform notification. Continued use of WD777 after the effective date of a policy update constitutes acceptance of the revised Privacy Policy.

If you do not agree with a change to this policy, you may request account closure by contacting our support team. Outstanding balances will be processed in accordance with the withdrawal procedures set out in the Terms and Conditions.

12. Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise one of your data rights, or have a concern about how WD777 handles your personal information, please contact our support team. Our support staff can handle privacy-related requests and will escalate to the appropriate team where necessary.

You can reach WD777 support through the contact options listed on the FAQ page. When submitting a data rights request, please include your registered account username or email address so we can locate your account quickly and respond accurately.

For general queries about your account, bonuses, deposits or withdrawals, our support team is available to help. Details of support hours and response times are available on the FAQ page.